Live on WhatsApp

Your Council Services,
Anytime on WhatsApp

Select a department to get started. You can type *menu* at any time to return here.

Try it — type a message or tap Departments

24/7Service Availability
6Departments Connected
~2minAverage Response Time
FreeWhatsApp Messaging

Council Services at Your Fingertips

Everything you need from Vungu RDC — accessible instantly through WhatsApp, no app download required.

Stand Applications

Apply for residential or commercial stands directly through WhatsApp. Submit your details and receive a reference number instantly.

Business Licences

Start your business licence application. Provide your business details and our licensing team will follow up with you.

Service Requests

Report faults, submit queries, or request council services. Every request is logged and assigned a unique reference number.

FAQs & Information

Get instant answers to common questions about rates, bills, stands, licences, and council procedures — available 24/7.

Application Tracking

Follow up on your stand application, licence request, or service enquiry using your reference number.

Department Contacts

Reach the right department quickly. Get phone numbers, email addresses, and office hours for all council departments.

How It Works

Four easy steps to access any council service from your phone.

1

Open WhatsApp

Tap the button below or message our official council WhatsApp number. Send "Hello" to begin.

2

Choose a Service

Select from the menu — stands, licences, bills, faults, or general enquiries.

3

Follow the Steps

The chatbot guides you step-by-step. Provide the requested details at your own pace.

4

Get Your Reference

Receive a unique reference number for your request. Use it to track progress with the council.

All Departments on One Platform

Connect directly with the right department through the WhatsApp chatbot menu.

Housing & Social Services

Stand allocations, housing, clinics, and social services.

admin@vungurdc.org.zw

Ready to Get Started?

Open WhatsApp and send a message to begin. No account needed — just your phone number.

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